FI Works Can Help You Utilize Data to Aid Your Community During COVID-19

Banking post-COVID – What’s next?

Lessons learned

There’s no doubt that this pandemic will make some huge changes in the way that customers view their finances and the way they interact with their bank. After having gone through the lockdown and the associated effects of a world in crisis, there are many lessons learned that can be implemented in cases of emergencies:

    • Have a clear plan in place to protect your customers in case of unprecedented times
    • Educate customers about financial wellness and continuously aid them in being as financially prepared as possible for unforeseen events
    • Always make sure your customers are aware of their options when faced with financial uncertainty – do they know all that you can do for them?
    • Start the conversations about emergency funds and other savings cushions

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Still wondering what you can do to help? We pulled together lots of helpful tips and tricks to get you started.


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