Data management is similar to an automated factory – raw materials come in the front door and finished products go out the back. We integrate multiple sources of data including core systems, digital banking, payments, credit cards, trust, and outside lead and marketing lists.
We pull data from these sources to give you a 360-degree view of your customers and your institution:
We thoroughly clean and standardize the data.
We group customer records to merge duplicates and create households.
We calculate many new metrics like profitability and key performance indicators.
Automation & Audit
Data can get messy – so we audit it daily for completeness, consistency, and correctness.
Fresh, clean data available daily. Multiple years of history, tracked over time.
The 3 C’s of Data Quality
We want to assure you that we go through lots to get your data where it needs to be. That’s why we make sure it is clean, consistent, and correct.
All information about customers is in a single location that is easily accessible to everyone at any level in your institution.
Properly managed data gives everyone the same view of the customer and the data shows a single version of the truth.
We correct erroneous data or remove it entirely so users can believe in it. If they don’t trust data, they are not likely to use it.
See profitability and drill into the details across different levels the way you want to see it.
- Calculate the the profitability of different products down to the account level and by balance ranges.
- Funds Transfer Pricing to calculate cost of funds and earnings credits.
- Gather fee income, services charges, and POS income from transaction data.
- Allocate product and transaction costs.
Our scorecard management system is a fast and easy way to look at important metrics and communicate strategic objectives to your whole team.
- Customizable to each branch, department, and area of your institution.
- Provides executives, managers, and employees timely and relevant information to measure, monitor, and manage progress toward achieving goals.
FI Works dashboards provide guided analysis of a specific business area. You can move rapidly from one view of data to the next so you always know how you’re performing. They help you see and understand what is working well and what needs to be improved.
- Our 70+ dashboards include maps, charts, tables, filtering, and drill down.
- Dashboards span across multiple topics like customers, deposits, checking, loans, profitability, pipeline, sales, and more!
- Easily print and export any dashboard to easily share with your team.
We do all the integration for you.
We do all the setup and management for you. Initial integration and setup takes as little as 4 weeks, and we help you every step of the way.Learn more about implementation
You can trust us to keep your data secure.
Everything we do is based on customer data, which requires that we build our solutions with the utmost attention to information security as a thorough end-to-end part of what we do. Data is stored in a SSAE18 SOC 2 Type 2 secure data center.Learn more about security & compliance
We integrate with many different core systems like Jack Henry Silverlake, Fiserv Premier, Fidelity IBS, and more!Learn more about integration
Data is stored in a secure commercial data center with biometric security and redundancy. We perform yearly SOC audits and penetration test to ensure customer data is as secure as possible.Learn more about data security and compliance
Data is processed and updated every business day. Every time you view a dashboard, that data is shown in real time. Most sources of data your institution provides us can be updated every single day, while others (like investment and trust) are updated monthly.
Data Volume & Quality
17 data sources
7 million records a day
6 years of history
6.5 billion records in data repository
Data Analytics is the foundation of the FI Works Platform
High quality, integrated data is a valuable asset. That’s why Data Analytics lays the groundwork for our other plans.