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Analytics, Customer Data Platform, Marketing

Are MCIFs Dead?

Posted on October 9, 2025October 10, 2025 by Keith Henkel

For decades, Marketing Customer Information Files (MCIFs) were the default way for banks and credit unions to centralize customer data. They promised
better targeting, sharper marketing, and stronger cross-sell.
But in 2025, that era is ending.

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Posted in Analytics, Customer Data Platform, Marketing
Analytics, Customer Data Platform

The Scale of the Data Dilemma

Posted on September 11, 2025September 11, 2025 by Keith Henkel

The cost of bad data is staggering. Industry research shows that the global banking sector loses more than $400 billion each year due to dirty data. For individual institutions, that translates into 15 to 25 percent of annual revenue.

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Posted in Analytics, Customer Data Platform
Press Releases

FI Works adds Angi Milano to Advisory Board

Posted on November 12, 2024September 11, 2025 by Keith Henkel

FI Works, the leading provider of data analytics, marketing automation and CRM solutions for banks and credit unions, is excited to announce that Angi Milano has joined its advisory board….

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Posted in Press Releases
Press Releases

FI Works Expands Advisory Board

Posted on August 6, 2024September 11, 2024 by Keith Henkel

LITTLE ROCK, AR – (September 10, 2024) FI Works, the leading provider of data analytics, marketing automation and CRM solutions for banks and credit unions, is excited to announce the addition of esteemed industry leaders to its advisory board. New advisors, Terry Ammons and Marco Bernasconi have joined Jeff Harper on the advisory board to…

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Posted in Press Releases
Press Releases

University Credit Union Implements FI Works Customer Data Platform

Posted on September 14, 2023September 14, 2023 by Keith Henkel

FI Works announces that University Credit Union has implemented the FI Works Customer Data Platform to elevate data-driven decision making, revolutionize personalization, leverage AI capabilities, and to build and foster long-term financial wellbeing for their members.

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Posted in Press Releases
Press Releases

FI Works Announces Strategic Partnership with Baker Hill

Posted on August 22, 2023August 22, 2023 by Keith Henkel
Baker Hill
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Posted in Press Releases
Press Releases

First National Bank and Trust Implements FI Works to deploy a ‘single source of the truth’ for data-based decision-making throughout the bank.

Posted on July 26, 2023July 26, 2023 by Keith Henkel
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Posted in Press Releases
Analytics, Customer Data Platform

Why Data Analytics Should Be In Your 2023 Strategic Plan.

Posted on November 1, 2022September 11, 2025 by Keith Henkel
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Posted in Analytics, Customer Data Platform
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