“We know our data is valuable, but…” Financial institutions have more data on their customers [...]
To many, Artificial Intelligence (AI) seems complex and unattainable. What is it really, and why [...]
Community credit unions are at the heart of our society and have been known to [...]
Netflix and Amazon use targeting to anticipate needs and now consumers expect that personalization everywhere [...]
The slow economic recovery and new government regulations are forcing banks to squeeze the last [...]
Most senior management teams believe their bank has an attrition problem. Their assumption, however, generally [...]
In today’s competitive environment, it’s important for banks to maintain and grow customer relationships in [...]
When it comes to maintaining and growing customer relationships, too many banks are failing to [...]
