Implementation & Support

Simple & Painless

Implementation

Our implementation process is simple and painless – you supply the data and we do all the rest to make it easy on your IT Staff. The FI Works team has extensive experience with many core systems and we can tell you exactly what data you need. Your first campaign can be up and running in as little as 8 weeks.

Ready in as little as 8 weeks

Say goodbye to year-long implementations without seeing any results. We can have your first campaign up and running in as little as 6 weeks.

We’ll work with IT to get your data

You don’t have to stress about implementing with your data! We know how to do this efficiently so you can get your campaigns up and running.

No Implementation Fee

Implmementation is included in your monthly feed.

Quick ROI

We will help you put together your first campaign to achieve a positive ROI so you can see firsthand how your investment in FI Works helps you grow.

High-touch and helpful

Support

Service like you’ve never experienced.

Our service model is really simple and different. It’s simple – we do most of the work for you at no extra cost. And, it’s different because no other technology company on earth works this way. We support you every step of the way.

Leave the hard stuff up to us.

Your account rep works with you on a day-to-day basis to provide:

Data Management

We integrate customer data across your system silos on a daily basis, cleanse and enhance your data with demographics, and integrate prospect lists.

Data Analytics

We use the system’s Intelligent Targeting predictive modeling to identify the best targets for your campaign.

Campaign Development

Working closely with your marketing team and using data analytics results, we will help develop campaign strategies and identify the best channels and offers for high-impact execution.

Lead Distribution

The FI Works software platform automatically produces lead lists with only sales-ready leads for your frontline employees to drive the performance side.

Performance Dashboards

Your account rep will help set up dashboards to track your campaigns, goals, and scorecards – you’ll have visibility to how everything and everyone is performing.

Industry Expertise

You can have confidence in our industry skillset and knowledge. We have done this before many, many times. We will even help you set up campaigns and offer our best recommendations.

Daily Support

Advanced technology isn’t always easy – that’s why you’ll get a dedicated account representative to ensure your success. Plus, you can always talk to a real human being when you need help.

Powerful Technology

The power of our software platform makes everything we do really fast, accurate, and efficient. We’ll take care of the data analytics and model building so you can focus on your customer relationships.