“I’m from a small community in Tennessee. My dad was on a board of directors at a local bank, so as a kid I spent a lot of time at the branch. I grew up being part of communities like that, and loved it. My work focusing on community banking is a very natural fit. I’ve always just liked that model.
A lot has changed since then, and throughout my career, I can say I’ve made pretty much all the mistakes you can make. But one of the most important things I’ve learned is that sometimes tech companies provide a solution, get past the sale, and then don’t have the type of services their customers need to execute successful campaigns. Bankers are great at relationships and are great at banking. They need support, though, when driving technology platforms, specifically in sales and marketing.